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All orders are shipped through UPS. When orders surpass 180 pounds the shipping cost increase. In this case we use LTL Ground service to reduce cost. However, even if the weight is under 180 pounds, if the volume is higher than what UPS truck can handle, the cost will increase as well. In this case we use freight service.
We use a freight broker to accurately calculate cost given the specifications of the order.
Make sure you go to your account on addresses. We use your shipping address to calculate shipping cost. If address is incorrect we won't be able to do anything, and no refund will be given.